Shipping policy
This Shipping Policy explains fulfillment for orders placed with Tureqix, operated by Tureqix.
Where we ship
We primarily ship to addresses in the United States. Selected international destinations may be available at checkout when a shipping rate is offered for your address.
We do not ship to destinations that cannot be selected at checkout, or where no carrier rate is returned. Contact mnerheim@leonardispizza.com before ordering if you are unsure.
Processing & delivery timing
Most in-stock orders leave our facility within 1-3 business days after payment is confirmed.
After the label is created, delivery commonly takes 4-6 business days after the order ships for typical in-stock parcels to standard U.S. addresses. Estimates only — weather, carrier capacity, and product size can change timing.
Processing days exclude weekends and U.S. public holidays.
Delivery cost
U.S. destinations receive free standard shipping on qualifying storefront orders. International service (if offered) is priced at checkout.
Extra charges for heavy/oversized/freight items appear at checkout before you pay when applicable.
Carriers & tracking
We ship via major parcel carriers (USPS, UPS, FedEx, or equivalent). The carrier for your order appears on the shipping confirmation. Tracking is emailed when the package ships (allow up to 24 hours for carrier activation).
Delivery exceptions
If a furniture shipment is delayed, marked damaged, or arrives with missing cartons, Email mnerheim@leonardispizza.com within 30 days of the ship date with your order number and tracking. For damage, keep packaging and send photos.
You are responsible for a complete shipping address. Contact us within 24 hours of ordering to correct an address before shipment.
Packing notes
Furniture and large furnishings ship in protective cartons. Some items arrive flat-packed and may require assembly. Oversized or freight pieces can ship on a pallet.
Multi-box furniture sets may arrive on different days. Inspect packaging before assembly and keep photos of any transit damage.
Contact
Business: Tureqix
Email: mnerheim@leonardispizza.com
Phone: 2085529733
Address: 5450 River Rd N, Keizer, OR, 97303, United States
Hours: Monday–Friday, 9:00 AM – 5:00 PM (US Pacific Time)